Privacy Policy

1. Introduction

Four Star by Trans Hotel ("the Hotel", "we", "us", or "our") protects the privacy of guests, visitors, and users of fourstarbytranshotel.com. This policy explains how we collect, use, store, and share personal information when you stay with us, contact us, or use this website.

2. Information We Collect

• Identity and contact — name, nationality, identity document details, email, phone number, and address.
• Stay and request details — reservation dates, room or venue preferences, event inquiries, and messages you send us.
• Technical data — IP address, browser, device, and pages you visit on this site.
• Cookie data — information stored by cookies that keep the site and booking tools working, and, if you accept them, cookies used to understand how the site is used.

3. How We Use Information

• To complete reservations, event requests, and other services you ask for.
• To reply to you and send stay-related messages.
• To keep the website secure and fix technical problems.
• To send offers when you have asked to hear from us.
• To meet legal and accounting duties.

4. Sharing

We share information with service providers who help us run reservations, payments, email, and this website, and when the law requires it. We do not sell your personal information.

5. Cookies

Essential cookies are needed for the site and booking session. Other cookies run only after you accept them in the cookie notice. You can decline non-essential cookies from that notice.

6. Retention and Security

We keep personal information only as long as needed for your stay, your requests, and our legal duties. We use reasonable safeguards. No online system is completely secure.

7. Your Choices

You may ask us to access, correct, or delete personal information we hold about you, or to stop marketing messages. Contact us using the details below.

8. Contact

Four Star by Trans Hotel
Email: info@fourstarbytranshotel.com
Website: fourstarbytranshotel.com